In times of today, when customer centricity is gaining paramount importance and every company hankers for customer satisfaction and customer loyalty, it becomes very essential to train the employee’s that deal with your clients. After all, your employees are the face of your company to the clients. No matter how nice your store-front, website, logo, or company vehicles are - sales maximization and increased customer lifetime value is deeply influenced by employees and their interaction with your customers. But, “Customer satisfaction starts with employee satisfaction”
Make your employees feel valued and enhance employee engagement with our curated and customized training programs and workshops and provide them with an opportunity to learn and grow and work in a collaborative manner. Our workshops are designed taking into account your business needs, desired outcomes and ensuring an optimum training ROI.
1. Emotional Intelligence at Workplace
2. Business Communication & Presentation Skills
3. Negotiation & Assertiveness
4. Team Building & Team Bonding
5. Sales Excellence & Customer Delight
6. Conversation to Conversion
7. Listening Skills
8. Critical & Lateral Thinking
9. Networking Ninja
10. Grooming & Etiquette ( By our Associates)
Carnegie Institute of Technology.